Whilst we like to be flexible and responsive to your needs, we also like to deliver what we promise within the timeframes and budgets we have allowed. If you ask us to add new features to your website while we are building it, will most likely ask why? Once we all agree that your new request will help us achieve our objectives then we will be more than happy to oblige. If this new feature is something you would like to add to your website but is not directly tied to your original objectives then we will suggest to schedule it for a second iteration of the website once it has been launched. This will require a new proposal.

Your website needs to be hosted by a hosting company that specializes in CMS hosting. There are many companies that do this from GoDaddy to Amazon AWS. We always recommend world-class AWS Cloud hosting. Also, we are more than happy to make a personal recommendation should you require one.

Once your website is launched, we will provide few days of free support period as mentioned in your contract to make sure any bugs have been ironed out and that you are confident using your new website. After free support is over, you will need to subscribe to one of our ongoing website care plans to make sure your website is looked after and maintained. These website care plans include updating your server, CMS, regular backups, security checks and making sure your website is online and open for business 24x7x365. More information on our website care plans is available here.

Provided you subscribe to one of our ongoing website care plans, we will be your first point of call should something go wrong with your website. We will determine whether it is something the hosting company needs to fix something that is covered by your website care plan.

The time it takes for your website to appear on page 1 of Google depends on a number of factors. It depends on the search phrase people are using to find your website and the number of other websites that are also available for those search phrases. Nobody can truly say how long it will take for your website to appear at the top of search engine results pages (including people who actually work for Google), however, there are a number of factors that can improve your chances. Building your website SEO ready is a good start. Creating unique and interesting content on a regular basis for your website is also critical to increase your visibility amongst search engines. Launching your website and then forgetting about it is a surefire way to get lost amongst the noise. We are happy to talk to more about your search engine strategy if we haven’t already.

We will install Google analytics software on your new website and show you how to log into your Google analytics account where you can see a wide range of statistics about your website including the number of visits, page views and the time people are spending on your website.

Once you subscribe to one of our website care plans you will also receive a more detailed analysis of your website performance and recommendations on how to improve.